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Order & Returns

Need to return your order? Read more about our 30 days free returns

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FAQ

Our most-asked questions regarding restocks, account, and payment

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Shipping

Find out your delivery options, delivery rates, and status

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Get In Touch

Email

Ask us about anything – from recommended dUCks to order inquiries

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Call

Hit us up at +603 2730 2101 (Malaysia) or 1300-88-6060 (International) for a faster response

Our operation hours:

Monday - Friday | 9AM - 6PM
Saturday, Sunday & Public Holidays | Closed

Call Us

WhatsApp Us

If you want to reach out to our stores, contact these numbers:

Pavilion KL - +6016 4005712

For general queries, you can send a WhatsApp to our Customer Service at +6016 345 9230

Connect With Us

Instagram

@theduckgroup

Tiktok

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Youtube

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Telegram

@duckgrouptelegram

Find A Store

Pavilion KL

Lot 4.41, level 4, Pavilion Kuala Lumpur,
168, Jalan Bukit Bintang,
60000 Kuala Lumpur, Malaysia

Call: +603 2110 3023

WhatsApp: +6016 4005712

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